Add Credibility
To add even more credibility, explain how your wait-listing works. Warn your potential registrants about booking non-refundable plane or hotel reservations prior to securing a spot at your event. And, if you have a history of sold-out events, definitely share that with your potential registrants.
Maintain the Sense of Urgency
Use your confirmation and reminder emails to reinforce that your event is limited and that notification is important if they are not going to attend so you can let people off the wait-list. This will also reinforce the popularity and demand for your event… in effect, reminding your registrants of the good decision they made in signing up right away. It will also increase your word-of-mouth power, because registrants will contact their friends and colleagues to remind them to sign up while they still can.
Be Honest with Yourself and Your Registrants
Be real with your limited space. If you promote a highly-interactive seminar limited to just 25 people, and there are actually 50 people there, some attendees may feel they are not receiving the advertised value. On the other side, if only 5 people show up, the attendees may feel the scarcity statement was misleading. It is ok to somewhat overbook your event if you take into account your no-show rates. Make sure to use a waitlist to manage your capacity so you can fill the inevitable cancelled registrations.
P.S. – If you would like to receive more tips like this via email then go to http://www.RegOnline.com/eTips
Express sincere appreciation for choosing your event. Convey more enthusiasm about the benefits of your event. Provide special incentives to invite others. Encourage them to take advantage of the exclusive extras at the event. Give them something unexpected: a free raffle entry or e-freebie. Let them know how excited you are that they will be there.
Event Confirmation
A confirmation email is one of the most overlooked promotional opportunities for event organizers. Confirmation emails are also the most highly read emails because it directly responds to an action taken online. Send the confirmation immediately after registration is complete and include a warm welcome. Be sure to attach your added-value incentive such as a white paper or report that we spoke about in Tip #4 – Irresistible Extras.
Reminder Emails
Reminder emails are sent closer in to the date of the event in order to keep your event top of mind and create buzz for the nearing event. You can also use your reminder as an opportunity to allow them to “upgrade” their options: add more agenda items, golf outing, bring more people, etc. Remember to reinforce the AMAZING value they are going to get from attending your event.
Referrals
By keeping in touch with your registrants, you keep them excited about your event. In fact, try to make them so excited that they refer a friend or colleague to attend along with them. This type of word-of-mouth can increase your attendance considerably.
P.S. – If you would like to receive more tips like this via email then go to http://www.RegOnline.com/eTips
Create Irresistible Event Information
Do you provide an overwhelming amount of evidence to support that your event is worth attending? Do your prospects say “I would have to be crazy not to attend this!”?
Create Irresistible Guarantees
Do you provide a 100% money-back guarantee? Do your prospects say “They must be really confident in the value of this event!”?
Create Irresistible Extras
Do you give your prospects something extra for signing up for your event right now? Do your prospects say “This little extra puts me over the top on deciding to register now!”?
Create Irresistible Discounts
Do you offer a sweet-heart of a deal that’s hard to resist? Do your prospects say “How can I pass this deal up!?”?
Create Irresistible Cancellation Policies
Do you attract unsure registrants to register with an irresistible “no risk” cancellation policy? Do your prospects say “Yes, I think I’ll give this event a try!”?
Create Irresistible Scarcity
Do you create urgency by having limited space? Do your prospects say “I’d better hurry and sign-up before I miss out!”?
Be Irresistibly Personable
Do you write in a way that resonates with your prospects? Do your prospects say “They are really speaking to me!”?
Create Irresistible Follow-Up
Do you continue to sell to your registrant after they signup? Do your prospects say “I made a good decision to go and I can’t wait!!”?
P.S. – If you would like to receive more tips like this via email then go to http://www.RegOnline.com/eTips
Establish Who You Are
Create credibility by establishing a unique identity such as an “Institute” or “Center” along with a description of your mission. For example, the “Center for Personal Finance” or “The National Institute of (fill in the blank).”
Use any industry or high-profile connections to establish and promote an advisory board. Use “big name” speakers or co-chairs along with their photos on all of your promotional materials. Your prospects will feel safer registering when they see familiar or official-sounding entities.
You’re in Good Company
Find yourself a reputable sponsor or co-sponsor and then shamelessly promote your partnership. If you have not yet established a reputation, “borrowing” someone else’s can give you a tremendous attendance boost. You’re smiling to yourself, but it’s true!
Prominently promoting individuals and/or companies that have participated in past events can also launch instant credibility. Do you have notable speakers?
Or promotable sponsors?
More importantly…are you promoting them?
Bill Flagg is the President of RegOnline
Putting smiles on the faces of over 9,200 event-planning professionals worldwide because it is the easiest-to-use online event and conference registration system available.
P.S. – If you would like to receive more tips like this via email then go to http://www.RegOnline.com/eTips
Grab them at “hello” by starting with an event title that captures the key benefit of attending… “Eliminate 80% of Registration Hassles with Online Registration.” If you get their excitement flowing right away, they will seek out reasons to support that feeling instead of being skeptical as they read on.
“How others have benefited from attending this event:”
Testimonials are a great way to give credibility to the benefits of your program. Collect and publish testimonials from past attendees about what they gained from attending your event. Create a section in your event summary titled “How others have benefited from attending this event:” You can make it easy for past attendees to share their thoughts by calling or emailing them and asking “What did you get out of this event?” When they respond, ask if it is ok to share it with others.
“Don’t take our word for it, talk to past attendees…”
Take your testimonials one step further by offering to provide names and phone numbers of past attendees. When someone provides you with a stellar testimonial, ask them if they would be willing to share their experience with others, and if it’s ok to share their email address or phone number. Having references shows confidence to your prospects and enables your happy attendees to do the selling for you.
“What you will miss by not attending?”
One of the most powerful motivators for people is to tell them what they will gain from attending or what they will miss if they don’t attend your event. These lists work so well because it tells your prospects that you understand their pain and have knowledge that could make their situation easier.
This is an example from a management seminar…
What you will miss by not attending:
“No question goes unanswered.”
Eliminate any remaining doubts your prospects may have about value by telling them that they will get ALL their questions answered. Mention that you will follow up after the program is over to answer any unanswered questions.
Bill Flagg is the President of RegOnline
Putting smiles on the faces of over 9,200 event-planning professionals worldwide because it is the easiest-to-use online event and conference registration system available.
P.S. – If you would like to receive more tips like this via email then go to http://www.RegOnline.com/eTips
Provide a Complete Agenda
Help your prospects understand that your program will address the problems they are experiencing today by including a detailed blow-by-blow agenda. The more depth you show in your agenda, the more likely your prospects are to feel they will get the value they need.
Tailor-made Answers
Show your prospect they will get all the answers they need from you. You can tell your prospects that as they register online, they will be asked to supply their specific questions which will be addressed during the program. To overcome other prospects’ hesitations you can also add the “Common questions that will be answered” to your marketing materials as well.
Cutting edge
You will attract more people to register for your event if they feel they will get the latest and greatest information from you. To give your prospects that feeling, use up-to-date terminology such as “cutting edge”, “new”, “advanced”, “latest” and “just-released research” in your copy to draw in your audience. Be sure to speak to them using action-oriented sentences such as “Attending this program will….” or “Learn how to….” or “Be the first to see updated techniques on…”
The first step is showing your audience you understand their challenges and the second step is showing them you know how to help them with those challenges, or at least have content that can.
Bill Flagg is the President of RegOnline
Putting smiles on the faces of over 9,200 event-planning professionals worldwide because it is the easiest-to-use online event and conference registration system available.
P.S. – If you would like to receive more tips like this via email then go to http://www.RegOnline.com/eTips
“If you are not sure, speak to us…”
Sometimes prospects need to talk through their concerns about the relevancy of your content. Make it easier for them by saying “If you are not sure this seminar addresses your specific concerns, call or email the speaker or conference chairperson for more course details.” Very few prospects will actually phone or email. Those who do will be more easily convinced by you. Those who don’t will feel better knowing that you care about addressing your needs.
Interactive benefits
One of the most common comments made about events is that people learn more from listening to their fellow attendees. Take advantage of that sentiment by showing how interactive your event will be. In your promotional copy, stress the interactive activities whereby attendees will share their specific concerns at the start of the course so that the program leader can address those concerns in the presentation.
You could also provide “topic specific” round table networking sessions at lunch or have a “50 ideas in 50 minutes” session where each participant gives their best gem of advice for the group. Help your prospects see the substance that’s beyond the typical agenda.
Bill Flagg is the President of RegOnline
Putting smiles on the faces of over 9,200 event-planning professionals worldwide because it is the easiest-to-use online event and conference registration system available.
P.S. – If you would like to receive more tips like this via email then go to http://www.RegOnline.com/eTips
Return on Time
Spell out for your prospects how they will save hundreds of hours of time because of what they will learn at your event. You can help them do the math; show them that the time they invest with you will translate into weeks of time savings for them in their current jobs. Show them how you will give them the tools to work smarter, not harder.
More Times and Locations
If you offer multiple dates and locations, your prospects will feel it’s easier to get to your event and to schedule the time. This is why regional events can end up being more popular overall than an annual conference or expo. For your regional events communicate that attendees get educational benefits of a national event with the convenience of it being in their backyards.
More Learning Options
You can also make it more convenient for your prospects to learn by offering other options such as online events, videos, CD’s, and books. If they don’t have the time to attend, they may find it easier to purchase one of these options from you.
Bill Flagg is the President of RegOnline
Putting smiles on the faces of over 9,200 event-planning professionals worldwide because it is the easiest-to-use online event and conference registration system available.
P.S. – If you would like to receive more tips like this via email then go to http://www.RegOnline.com/eTips
Register now, pay later
Why do so many products offer payment plans? Because they work! Offering payment options can be an excellent way to get your customers to sign up immediately. If they can pay over time, they may avoid budget challenges and constraints. Offer “register now, pay later” or an installment plan if your organization can accommodate the accounting practice.
Discounts
Who doesn’t like getting a deal? Discounts are an easy way to promote attendance and they are proven to create urgency. Give discounts for early registration, group registrations or to those that register for more than one event at a time. If you offer a certification of any kind, offer a sizable discount for registering for the whole series up front.
Scholarships
For an event? Yes! Offering scholarships to a qualified person or group is another way to attract your target market without burdening them financially. It could be for kids to attend, for non-profit attendees – just about anyone you deem appropriate. Plus, it’s a feel good thing for helping someone out.
Bill Flagg is the President of RegOnline
Putting smiles on the faces of over 9,200 event-planning professionals worldwide because it is the easiest-to-use online event and conference registration system available.
P.S. – If you would like to receive more tips like this via email then go to http://www.RegOnline.com/eTips
Beware the fresh coat of paint
Before you scrape off last year’s dates and slap on next year’s information, think about what you would think if you got the same old, same old in your mail or inbox. Remember the teacher in Charlie Brown? You could hear her voice but not what she was saying.
Before you go to the printer
Yes, a fresh coat of paint will save you money versus a redesign. But beware, it can cost you more where it really hurts – in attendance – if you don’t keep your marketing exciting. Consider the following changes when sprucing up your materials:
It can be so much easier to scrape and re-paint – but put a little elbow grease into your promotional materials and watch your efforts, well, shine.
Bill Flagg is the President of RegOnline
Putting smiles on the faces of over 9,200 event-planning professionals worldwide because it is the easiest-to-use online event and conference registration system available.
P.S. – If you would like to receive more tips like this via email then go to http://www.RegOnline.com/eTips